Get the latest on business intelligence and how midsize companies can put it to use for competitive advantage.
No longer the province of global giants, business intelligence is now both accessible and affordable even for nontechnical people who can use it to improve overall performance.
SAP is the world’s leading provider of business software. More than 43,400 customers in more than 120 countries run SAP(r) applications - addressing the needs of small businesses and midsize companies to suite offerings for global organizations.
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In Crisis Leadership Now, author Laurence Barton applies his corporate insider’s insight to numerous case studies, demonstrating how catastrophes happen to real companies and real people every day.
These studies form a framework for building crisis management thinking into your company’s strategic toolbox. Anticipating all forms of trouble, advising senior management and boards of directors about potential events, and devising a business recovery plan will allow your organization to rebound should tragedy strike.
You’ll also receive Executive Book Alert, which keeps business executives up-to-date on the latest in business thinking. Their editors scour the book lists and catalogs, talk with business book publishers, and network with top business authors, to find the next best business books to summarize. As they do this, they will share the results of their research in this e-Newsletter.
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Whether you’re discussing former United States presidents, Fortune 500 CEOs, military generals or college hockey coaches, leaders are remembered for their best and worst judgment calls.
According to business gurus Tichy and Bennis, it is a leader’s judgment that can determine the fate of the entire organization.
You’ll also receive Executive Book Alert, which keeps business executives up-to-date on the latest in business thinking. Their editors scour the book lists and catalogs, talk with business book publishers, and network with top business authors, to find the next best business books to summarize. As they do this, they will share the results of their research in this e-Newsletter.
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Learn from the pros. Get streaming tips from the people who brought the 2008 Olympics and President Obama’s inauguration.
Live event streaming on the Web has grown in popularity over the last year, led in part by major national and international events like the Olympics and President Obama’s inauguration. Internet users watch billions of videos every month, and content producers like you recognize the strength of the medium. But extending audience reach and creating customized and interactive experiences in this arena raises several questions.
- How do you go about creating a successful live event online?
- How big is your audience? How big do you want it to be?
- What kind of player should you use?
- How can you ensure high-quality playback when your viewers have different Internet access speeds?
David Burkhardt, general manager of professional services, at Limelight Networks, answers these questions and more so you can take advantage of this growing marketplace.
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Learn how imaging technology can improve visibility and control of assets, inventory and resources.
This white paper examines how mobile imaging technology works and how it can be integrated with existing systems to improve productivity, reduce errors and raise customer service in delivery and distribution operations.
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This book stems from an article by the author in the May 2003 issue of Harvard Business Review in which he argues that Information Technology no longer offers a strategic advantage to companies but is rapidly becoming a commodity like the telephone.
In Does IT Matter?, Carr argues that IT has become a commodity, and because the very nature of strategy requires differentiation, IT cannot possibly qualify. IT can be used to supplement and improve strategy implementation, but it is not the foundation of a competitive advantage. To handle this new approach to IT, executives will have to prevent the commoditization of IT architecture and applications from destroying their companies’ barriers to competitive advantages.
You’ll also receive Executive Book Alert, which keeps business executives up-to-date on the latest in business thinking. Their editors scour the book lists and catalogs, talk with business book publishers, and network with top business authors, to find the next best business books to summarize. As they do this, they will share the results of their research in this e-Newsletter.
Click here to Download
Are you a Call Center Manager looking for ways to train your employees on how to deal with unhappy customers?
Studies show that the biggest influence on customer loyalty is customer service. 82% would do business with a company again based on a great call center experience. This white paper covers tips and best practices for the call center professional on how to deal with problems that come up with customers in a call center situation. It can also serve as a guide for Call Center Managers to train their employees on how to handle a variety of customer situations.
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Covers hydro in North America.
Hydro Review’s goal is to provide readers with reliable, relevant information on the issues and challenges encountered in the hydro industry and offers practical, useful information, helpful examples, and constructive guidance from experts. The information readers receive helps promote and sustain the important role of hydroelectric power in North America. News and articles focus on industry trends, equipment, O&M, rehabilitation, redevelopment, dam safety, environmental effects, R&D, and much more!
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Is the PREMIER global media brand serving the exploding world of positioning and navigation for OEM, commercial and consumer applications.
GPS World Industry leaders look to GPS World for continuous innovation in delivery of the freshest, most comprehensive GPS/GNSS-related news to high-level corporate managers, project and engineering managers, product designers, researchers, and system developers.
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Build one-to-one relationships with your customers. Learn how to give them access wherever and however they want it.
From mobile phones with wireless broadband to Blu-Ray players with integrated Ethernet, digital media is not just available on a PC any more. Consumers expect access from all of their devices—in the highest fidelity possible—no matter where they are, what time they access it, or how popular the content. These expectations extend beyond digital media to e-commerce purchases, web applications and business transactions.
- How do you navigate this fragmented world of multiple access points and build a business?
- How can you scale your offerings to make sure your business has presence on the most profitable touch points?
- How can you turn those interactions into true ROI?
Jason Thibeault, senior director of technical services at Limelight Networks, answers these questions and more so you can develop content with consumption across different platforms and devices in mind.
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