Did you know that most Americans believe companies should have a presence in social media? That means most of your customers and prospects expect you to be involved in social media, and will be more likely to do business with you if you are.
That’s why it’s critically important to expand your customer relationship management strategy to engage social customers. So where do you start? How do you get people to like and trust you enough to do business with you in a Web 2.0 world?
Find out in this Sage-sponsored White Paper: Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Written by Brent Leary, a CRM industry specialist, it explains how to integrate social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.
*Cone 2008 Business in Social Media Study
Award-winning Sage SalesLogix is a rapidly deployed, robust, highly-customizable CRM solution with flexible, secure, deployment options to meet your business needs. The integrated Sage SalesLogix CRM suite includes Sales, Marketing, Customer Service, Support, and Mobile automation solutions as well as rich business process automation capabilities. With flexible, secure deployment options and bundled service options designed to help you be up and running fast, Sage SalesLogix is the total business solution for organizations seeking to automate their unique customer relationship management business processes at the lowest total cost of ownership – either hosted or on-premise. Sage SalesLogix has got you covered.
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In this ebook excerpt, learn what Twitter is, how your company can benefit from using it and what you can expect from the rest of the book.
Millions of Internet users have fallen in love with the Twitter “microblogging” service, which lets them swap brief text “tweets.” Now companies are embracing the service to engage customers, promote products and monitor what is being said about their brands.
Given the passion and high profiles of “Twitterverse” denizens, the service has evolved into a vital early-warning system for businesses seeking to stave off criticism, and as a way to build better relationships with customers. That is why companies need to know Twitter. Embracing it can help a business thrive; ignoring the service could well hurt it.
For companies unfamiliar with Twitter, this book serves as a field guide. They will get a Twitterverse tour, and learn about the dozens of firms big and small that have harnessed Twitter as a powerful, flexible business tool. The bottom line: Twitter means business. This is an excerpt from the book “Twitter Means Business” by Julio Ojeda-Zapata.
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LookingGlass solution allows IT to offer interactive intelligence to electronically store information and place the power of policy building, searching and retrieval in the hands of the stakeholders who need access.
Today’s financial crisis is not the first one to occur nor will it be the last. The SEC has been and will continue to be actively involved in making changes to the financial regulatory system during times of financial turmoil. Estorian’s LookingGlass software puts companies in a position to create policies and procedures that change eDiscovery from a fire drill into an orderly process.
Published by: DCIG, LLC.
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Find out how you can achieve Best-in-Class results. Access Your Complimentary Copy Today. This 9 Value Offer Expires 7/3/2009.
- Best-in-Class companies have generated greater than a million dollars of revenue opportunities on average from remote product service solutions.
- Best-in-Class companies are almost 2x as likely to rely on Remote Product Service applications to support the remote resolution of service issues.
- Best-in-Class companies are more than 3x as likely as all others to be using remotely captured data for the generation of new revenue generating services.
In the current economy, service excellence is not solely measured on the grounds of operational metrics such as mean time to repair and first-time fix. Today’s service organization achieves Best-in-Class status on the grounds of profitability generated through cost control, customer retention, and revenue creation. These objectives have not only led to the increased adoption of Remote Product Service (RPS) tools, but have also facilitated evolutionary uses of the technology class.
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Get streaming tips from the professionals who brought the 2008 Olympic Games and Euro 2008.
Live event streaming on the Web has grown in popularity over the last year, led in part by major national and international events like the 2008 Olympic Games and Euro 2008. Internet users watch billions of videos every month, and content producers like you recognize the strength of the medium. But extending audience reach and creating customized and interactive experiences in this arena raises several questions.
- How do you go about creating a successful live event online?
- How big is your audience? How big do you want it to be?
- What kind of player should you use?
- How can you ensure high-quality playback when your viewers have different Internet access speeds?
David Burkhardt, General Manager of Professional Services, at Limelight Networks, answers these questions and more so you can take advantage of this growing marketplace.
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Poscente gives you the necessary tools to get ahead of the rush once and for all.
In a time starved era, you need to stop listening to everyone who tells you to slow down, and begin paying attention to authors like Poscente who give you the necessary tools to get ahead of the rush once and for all. The author illustrates why harnessing the power of speed is the ultimate solution for those seeking less stress, less busyness and more balance, while providing the reader with case studies gleaned from successful companies such as Geico, Netflix and Nintendo.
You’ll also receive Executive Book Alert, which keeps business executives up-to-date on the latest in business thinking. Their editors scour the book lists and catalogs, talk with business book publishers, and network with top business authors, to find the next best business books to summarize. As they do this, they will share the results of their research in this e-Newsletter.
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MyFax is fast, simple, and reliable!
No long distance charges, 2nd phone line, fax machines, or paper. Save time and money! Rated #1 by TopTenREVIEWS four years in a row! Try it FREE!
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Brothers and authors Ori and Rom Brafman explore several of the psychological forces that derail rational thinking.
Brothers and authors Ori and Rom Brafman explore several of the psychological forces that derail rational thinking. We are all more prone to irrational behavior than we realize and this can affect our careers and shape our business and personal relationships. Understanding why the sway of irrational behavior is so alluring can help us to become more aware of it and perhaps less likely to fall victim to its force.
You’ll also receive Executive Book Alert, which keeps business executives up-to-date on the latest in business thinking. Their editors scour the book lists and catalogs, talk with business book publishers, and network with top business authors, to find the next best business books to summarize. As they do this, they will share the results of their research in this e-Newsletter.
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Your highest priority is to grow your business, and your business tools should help you achieve that goal.
Sage SalesLogix CRM solution provides a complete view of customer interactions across sales, marketing, customer service, and support so your teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities.
See that complete view when you step into Sage SalesLogix through the perspective of someone in your role at a similar company. The Sage SalesLogix flash demo details how this robust CRM solution helps six different roles: sales, marketing, customer service/support, accounting, IT, and management. Learn how you would use the solution during a typical workday—and how it would help you build strong, profitable customer relationships. Watch it today!
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Learn how to monitor current enterprise threats and risks, including internal breaches.
A new class of organizational threats and risks are emerging, including the trusted insider. This threat is magnified by complex applications and a dynamic workforce with privileged access. You need to address security threats and risks by linking data, networks and users together. Although each information asset - a database, an application, or a document - has its own peculiarities, you can still manage these risks with a 360-degree view of your assets. This white paper shows you that connecting the dots can be done through six simple best practices.
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