Best Practices in Online Customer Training
May 04, 2009 in
Human Resources
Learn how to build a profitable online customer training program for your organization!
This Best Practices Guide will help the Training Professional gain insight to the four major business drivers which cost-justify customer training programs:
- Drive Customer Success
- Increase Sales
- Make Money
- Gain Product Feedback
Also discussed are the three basic business models companies use for customer training and education. Valuable insight to why customer training is a product, not just education!
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- Best Practices for Delivering Virtual Classroom Training
- The ROI on Customer Feedback: Why It Pays to Listen to the Voice of the Customer
- Streamlining Blended Learning for Leadership Training
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