Managing the Total Cost of Ownership of BI: The Four Hidden Costs and How to Avoid Them

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• Best-in-Class companies are achieving top performance while requiring 28% fewer FTEs to support their deployments.
• Best-in-Class companies have improved on-budget completion of BI projects at 5x the rate of Industry Average companies.
• Best-in-Class companies have decreased the cost-per-user of their BI applications by more than 4x the rate of Industry Average companies.

IT and business management are increasingly expressing alarm at rising costs associated with Business Intelligence (BI) implementations. The fear of hidden costs has kept many companies from making an investment, and many adopters have found that the costs related to on-going support and maintenance of an ever-changing set of analytical and reporting requirements inhibits user penetration and the ability to manage the Total Cost of Ownership (TCO).

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