Perfect Order, Happy Customer: Managing the Order-to-Delivery Cycle

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• Best-in-Class companies achieved an average 3% decrease in order-to-delivery cycle times from 2006 to 2008.
• Best-in-Class companies watched as logistics costs dropped an average of 3% from 2006 to 2008.
• Best-in-Class companies reduced finished goods inventory levels as a percentage of sales by an average of 4% from 2006 to 2008.

The beginning of 2009 proves to be a time that business operations are really tested; many manufacturers face increasingly volatile demand and the need to satisfy customers, whose demands cannot afford to be ignored. But when are customers’ needs too costly because of production, shipping, or inventory holding costs when there is such a tremendous pressure to reduce costs? With this report, Aberdeen describes what some companies are doing to mitigate those unnecessary inventory-related costs.

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Related Magazine :

1. Achieving Order-to-Delivery Excellence: Demand Management in Discrete Industries
2. Using Technologies to Increase Perfect Order Metrics
3. Using Technologies to Increase Perfect Order Metrics: RFID, Speech
4. The ROI on Customer Feedback: Why It Pays to Listen to the Voice of the Customer
5. Collaborative Business Intelligence: Three Steps Toward Superior Customer Responsiveness

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