Retail On-Demand: Software-as-a-Service Takes Off
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Aberdeen surveyed over 110 retail enterprises between October and December 2008 to determine the pressures that compel retailers to implement, or consider the implementation of, retail Software as a Service (SaaS). Considering SaaS as an IT delivery model is a vast departure from what retailers have been used to: the tradition licensed or on-premise software. Retailers that are current users of SaaS applications indicate that there are many benefits to this new deployment methodology, as well as some constrictions. It is the purpose of this ensuing report to educate retailers on the what, when, why, and how of deciding whether SaaS is the right spend for your customer, and your IT dollar.
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