SAP Customer Care & Billing Solutions for a Changed and Challenging Utility Environment
Feb 12, 2009 in
Utility & Energy
Learn how SAP continues to develop and adapt its product line for the utility industry.
In this white paper, Energy Central details how the customer care and billing and Customer Relationship Management (CRM) software market has been affected by the upheavals in the U.S. utility market during the last four or five years and explores customer care trends for the next five years.
Prepared by Energy Central; Sponsored by SAP
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